Staff augmentation service for client’s business
This case study will describe the cooperation model of extending the client’s tech team with the new specialists and providing adequate further employment support and professional supervision.
Collection of requirements for the candidate
First of all, to find the best matching talent, we conduct a detailed discussion with the client regarding the requirements for the position and project.
At the first stage, our engagement manager gathers the following basic information about the position:
- Detailed position description
- Information about the project technology, team
- Candidate’s responsibilities within the project
- Project tech stack
- Project business domain
- Project duration
- Project methodology
- Project management: daily meetings, calls with clients,
team, working schedule
Then our Tech Lead, depending on the selected technical stack, analyzes the information and possibly clarifies some additional points to ensure that we have sufficient knowledge and understanding of the ideal candidate’s profile.
The Contract and Cooperation Model
After determining the ideal candidate’s profile, we will set up a candidate search process and agree on a cooperation model with a client. The next step is signing a contract with the client.
We work with the Time and Material model most of the time, but we can consider the Cost Plus model in some cases.
Screening of the candidate
Depending on the level of skills and technical stack needed, it takes from 3 to 6 days to find the first candidates.
We deliver the fastest search results in the technologies we specialize in, such as ReactJS, React Native, VueJS, NodeJS, Python, Php, WordPress, QA, PM, BA, FA, DevOps, etc.
At a start, we check the qualified in-house candidates whose projects are finishing in the nearest future. We start the external search if there are no relevant in-house talents available. In some cases, if the client needs rapid hiring, we can refer to our partnership network, which currently includes about 20 vetted and reliable companies.
We conduct the selection and screening of candidates in three stages:
- We preliminary check the candidate’s hard and soft skills and their adherence to the position. For this phase, we select 4-5 criteria points that are most critical for the role, such as knowledge of a specific framework, library, work experience in a particular business domain.
- Interview with the in-house recruiter, English check. At this stage, we conduct a software interview, determine readiness for the start of work, clarify and work through the candidate’s expectations, and test their level of English.
- Technical interview. Depending on the requested tech stack, we will engage the specialized Tech Lead in the technical interview.
Interview with the client
Finally, we introduce the candidate to the client on the condition all internal interviews are conducted successfully. It is essential to set up interviews promptly and have a few slots available for interviews during the week at a client’s side because candidates with high profiles are very competitive and require quick feedback.
Onboarding
After the candidate is approved for the project, we conduct the appropriate onboarding in our company, which includes:
- Legal support (signing the employment contract and NDA)
- Accounting support (assigning the bookkeeping consultant)
- HR support (appointing the HR manager for handling work-related issues)
- Technical/domain leadership (appointing the highly qualified domain specialist to mentor with project-related tasks and professional development)
- Setting up the working environment: equipment, office, the software provision
Work schedule, time tracking
Before the start of the project, we agree with the client on the basic workflow:
- Working Hours
- Regular meetings
- Time-tracking regulations
- Performance reviews
- Vacations and sick-leaves policies
Our company covers all employee overhead costs for holidays, vacations, taxes, etc.
Feedback, quality control, and professional development plan
We conduct regular performance reviews and 180/360 feedback sessions with each specialist. We refer to our
clients for monthly feedback on employee engagement, HR for one-on-one meetings, and our tech/domain
leaders for professional supervision. Every specialist is expected to have an individual development plan, get
domain certifications and participate in professional education and knowledge exchange events.
In case of poor performance or negative feedback from the client, our company is responsible for replacing the specialist within the agreed timeframe.
Why Softblues is your best Staff Augmentation Partner
Ivan Pylypсhuk
has product startup founder experience – building out two popular products – ImageCMS (TOP-5 E-commerce platforms in Eastern Europe) and Premmerce (WooCommerce plugins marketplace with more than 100K active customers worldwide).
Vit Nuzhniy
has a profound 20 years of experience in software outsourcing services, supervising multiple clients from Fortune-500, recently as Vice President of Engineering of IT Service company DXC Luxoft supervised several hundreds of engineers successfully developing over 50 projects at a time.
Trust
Our rankings, cases, founder’s reputation
We care about our reputation and continuously work on our strong brand, getting highly regarded reviews from our clients on Clutch, being TOP-10 among more than 20K web and mobile companies with JavaScript expertise.
We have a strong employer brand as a TOP-10 IT employer in Lviv – of the main development centers in Ukraine and a TOP-10 Javascript Company in Ukraine.
Softblues is a European software development company with offices in London, the United Kingdom, and Nordhalben, Germany, and a development center in Lviv, Ukraine.
Quality
We have robust recruitment processes which help us hire only the best talents on the market.
We prescreen all the candidates with our TechLeads to provide high-level compliance with the project for our partners.
Our talents have the English level of B2+.
We test and check candidates’ software skills and communication skills.
All our talents have European mindsets, making them quickly involved in client projects.
Expertise
We have solid JavaScript expertise: from React, Vue, and NodeJS practices run by dedicated Engineering Leads and reliable delivery processes to continuous people development culture and regular knowledge-sharing meetups.
We are professionals in Agile – Scrum, Kanban, or a mixture like Scramban – run by certified PMs/Scrum masters in our team.
We have a whole stack of expertise in-house – backend, frontend, design, QA, and PM.
Convenience
We provide dedicated HR, Legal, and Accounting Support for every Talent.
High hiring speed – up to a month for Senior Developer.
We propose competitive development rates.
We can start to cooperate without prepayment and charge once a month.
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