Chatbot

AI Chatbot Development Services

Creating conversations that impact your business

Our AI-driven chatbots enhance customer interactions and streamline internal workflows.
Transform your digital landscape and foster a culture of efficiency, innovation, and stronger client connections.

AI Chatbot Use Cases

Customer Support
  • Product Support
  • FAQ Automation
  • 24/7 Live Chat
  • Tracking Orders
  • Return&Refunds
Business Automation
  • Knowledge base Integration
  • Scheduling Appointments
  • Notifications
  • Automated Invoicing
  • Inventory Management
  • Employee management
    (onboarding, regular surveys,etc)
Marketing and Sales
  • Lead Generation
  • Upselling
  • Customer Engagement
  • Promotions
  • Custom marketing campaigns
  • Loyalty programs
  • Surveys
  • Content Distribution

AI Chatbot  Development Services We Offer

AI

Process of AI Chatbot Development

Your idea
Got a chatbot idea? Let’s make sure it’s feasible. We’ve been down this road and can guide you through.
Our action plan
We’ll dive into your business during the discovery phase and craft a 12-month roadmap. This includes everything needed to start the journey – functional mindmap, timeframe and budget evaluation.
Navigating change
Change isn’t easy, but we’re here for it. Our weekly sessions during the discovery phase will align your goals with what’s technically possible.
Proof of concept
We’ll get a Proof of Concept rolling in 1 month. This step is all about setting and hitting our initial targets.
POC in action
If the POC faces any challenges, no stress. We’re committed to analyzing and tweaking until we get it right.
Building the MVP
With clear goals and regular updates, we develop a Minimum Viable Product. Expect progress without surprises.
Ready to scale
From the get-go, we’ve been preparing to scale. When it’s time, we’re ready with everything set for your big ambitions.
The Power of Custom Developed Chatbots
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Authentic human communication

Our chatbots come equipped with Context Awareness and Intent Recognition tech. Simply put, they remember past chats and get what users are looking for, leading to clearer, more on-point conversations.

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Multilingual support

Our chatbots can chat in many languages, making it easier for people around the world to use them in their preferred language. This means a more welcoming and accessible experience for everyone, no matter where they’re from.

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Process automation

Our chatbot can sync with various internal processes, streamlining your workflows and simplifying audits, trials, and revisions.

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High security and standards

We sign a Service Level Agreement (SLA) for dependable support, plus white-labeling to keep it all in line with your brand. We are NDA, HIPAA, and GDPR compliant, so your data is always safe with us.

Our AI Chatbot Development Tech Stack

Python

Python

VoiceFlow

Huggin Face

Huggin Face

Anthropic

Google Gemini

LangChain

AWS

GPT-4

GPT-4

Whisper

Whisper

DALL.E

DALL.E

LLaMA 2

LLaMA 2

Midjourney

Midjourney

Bert

Stable Diffusion

Stable Diffusion

ReactJS

ReactJS

NodeJS

Integrate Our Chatbots into Different Platforms

Web

Web

Ios

Ios

Android

Android

WhatsApp

WhatsApp

FB Messanger

FB Messanger

Telegram

Telegram

Apple Business Chat

Apple Business Chat

Google RCP

Google RCP

Twillio Voice

Twillio Voice

Alexa

Alexa

Slack

Slack

Discord

Discord

SMS

SMS

Discover our case studies

Learn about the value we bring to businesses

Our Industry Expertise for AI Chatbot Development

At Softblues, our mission is to provide AI-powered chatbot solutions that are tailored to meet the unique needs, contexts, and objectives of every client’s industry and business.

E-commerce

E-commerce

  • Customer Acquisition
  • Abandoned Carts
  • Customer Support
  • Content Creation and SEO
  • Analytics and Data Collection
  • Fraud Detection
  • Pricing Optimization
Marketing

Marketing

  • Lead Management
  • Email Automation
  • Sales Forecasting
  • Customer Data Analysis
  • Pipeline Management
  • Document Automation
  • Customer Relationship Insights
Automotive

Automotive

  • AI Text & Voice Customer Assistance
  • Automated Test Drive Appointments
  • AI-Based Parts Warehouse Optimization
  • AI-Enabled Maintenance Reminder
  • AI-Driven Sales Insights
Education

Education

  • Personalization of the study process
  • Language Learning
  • Auto Assessment
  • Accurate Feedback
  • Student Support
  • Guided Learning
Business Operations

Business Operations

  • Automated Recruitment
  • Employee Onboarding
  • Learning & Development
  • Sentiment Analysis
  • Voice Recognition
  • Data-Driven Insights
  • Sales Performance Tracking
AI

Benefits of Implementing AI-based Chatbot Development

From an AI development perspective, AI-based chatbots bring significant advantages to businesses aiming to enhance customer service and streamline operations. Here are some key points highlighting these advantages

24/7 Customer Support
24/7 Customer Support
AI chatbots offer continuous support, ensuring customers receive immediate responses at any hour. This availability greatly enhances customer satisfaction and loyalty by removing wait times and improving service accessibility.
Cost Efficiency
Cost Efficiency
By automating routine and repetitive tasks, AI chatbots help reduce operational costs. This allows businesses to focus human resources on more complex and value-added activities, optimizing labor costs and boosting productivity.
Enhanced Customer Engagement
Enhanced Customer Engagement
AI chatbots personalize interactions based on customer data and behavior, providing tailored recommendations and promotions. This high level of personalization not only improves the user experience but also boosts conversion rates and customer retention.
Lead Generation and Qualification
Lead Generation and Qualification
AI chatbots convert website visitors into qualified leads through natural conversations. They ask specific questions to understand customer needs and guide them to relevant offerings, which primes leads for higher conversion rates.
Scalability
Scalability
AI chatbots can manage a large number of interactions simultaneously without performance issues. This makes them suitable for businesses of all sizes, as they can easily scale to meet demand during peak times.
Multilingual Support
Multilingual Support
AI chatbots can be programmed to communicate in various languages, making them invaluable for businesses with a global customer base. This capability breaks down language barriers and expands market reach.
Data Collection and Analysis
Data Collection and Analysis
During interactions, AI chatbots gather valuable customer data, offering insights into preferences and behaviors. These insights can guide business strategies, improve decision-making, and enhance the overall customer experience.
Boosting Sales
Boosting Sales
Chatbots enhance sales and conversion rates by guiding customers through the purchasing process and providing tailored product recommendations. They also help minimize cart abandonment by offering timely assistance and special incentives.

Our AI Chatbot Development Capabilities

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Omnichannel Presence

Our AI chatbots can operate across various platforms such as websites, mobile apps, social media, and messaging services like WhatsApp and Facebook Messenger. This ensures that your customers can reach out through their preferred channel, and the chatbot will remember the conversation, providing a continuous and coherent user experience.

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Security and Compliance

Our AI chatbots are designed with robust security measures to ensure that user data is protected. They can also be integrated with your existing systems to provide secure and compliant solutions across different industries like banking and insurance.

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Intent Recognition

Our AI chatbots are good at perceiving user intents, accurately interpreting messages, and providing real-time personalized responses. Using Natural Language Processing (NLP) and machine learning models, we train our AI chatbots to recognize diverse intents such as bookings, order trackings, sales requests and other types of customer support.

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Self-Learning

Our AI chatbots continuously learn from every interaction, enhancing its ability to deliver personalized responses over time. This self-learning feature provides AI adaptation to the unique customer needs and preferences, offering more relevant and accurate information.

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Voice Assistance

Our AI chatbots incorporate advanced speech recognition, ensuring easy handling of voice interactions. We focus on precision and clarity, allowing users to have natural and effortless conversations with the AI assistant. This technology adapts to various accents and speech patterns, providing a user-friendly experience.

FAQ

AI chatbots can automate customer support, handle inquiries, and improve user engagement, allowing your team to focus on complex tasks.

The development time for an AI chatbot typically ranges from 1.5 to 2 months, depending on project complexity.

Our AI chatbots can improve customer service, increase efficiency, and provide 24/7 support, enhancing overall customer satisfaction.

Our AI chatbots offer features like appointment scheduling, instant responses to inquiries, and lead qualification, tailored to your business needs.

We implement robust security protocols, including data encryption and access controls, to ensure your data is safe and secure.

Our AI chatbots are designed to integrate seamlessly with your current systems, including CRM and booking platforms, using APIs.

Softblues has a team of skilled developers and engineers with extensive experience in AI chatbot technologies.

We provide ongoing support and maintenance services, including updates, troubleshooting, and performance monitoring, to ensure your chatbot runs smoothly.

Our developers have a proven track record of delivering high-quality AI chatbots tailored to meet specific business requirements and objectives.

We work closely with you to understand your brand and objectives, customizing the AI chatbot’s language and responses to reflect your brand’s voice.

The cost varies based on the complexity and features of the AI chatbot. Contact us for a detailed quote tailored to your needs.

Yes, our AI chatbots can be customized to handle industry-specific inquiries, providing accurate and relevant responses.

Yes, our AI chatbots support multiple languages, allowing you to engage with a broader audience effectively.

Our AI chatbots are designed to handle complex queries by using advanced natural language processing and machine learning algorithms.
Testimonials
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Our Location
United Kingdom
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ