AI Case Studies
46 projects, from AI agents and voice assistants to document automation and internal copilots. Each one lists the problem, what we built and the numbers that came out of it.
Flagship AI projects
The 8 projects we point to most often.
SofiaHR
AI-Powered Candidate Assessment Platform
How Softblues automated SofiaHR's candidate-assessment process: a 2 to 3 hour expert linguistic analysis, scored across 10 psychological dimensions, now runs in minutes at 90%+ of human-analyst accuracy.
ailiRX
AI-Powered Pharmacy Operations Assistant
How Softblues designed and validated an eight-agent automated pipeline for pharmacy operations: the 15 to 20 minute, six-step prescription workflow behind every script, compressed toward seconds without dropping a compliance check.
Lumono.ai
AI-Powered Clinical Research Platform
How Softblues automated a 12 to 18 month manual research process into a nine-agent AI pipeline that turns a plain-English question into a publication-ready analysis in weeks.
Running our own company on a network of AI agents
The Softblues Claude Operating System
Softblues runs its own company on Claude: six connected agents, one per function, each with its own operating manual, tools and routines, joined through a shared hub. We use it before we sell it, so we can show it live rather than in a slide deck.
Roof Maker
From Missed Calls to 24/7 Support
Roof Maker's support line went quiet after hours, and routine questions ate up specialist time during the day. Softblues automated the front line of their customer support: an AI voice agent that answers every call, troubleshoots, logs the ticket in HubSpot, and escalates anything urgent to a person. 24/7, in production.
Cash-in-transit operator (client anonymised)
Order-to-Schedule Automation for a Secure Logistics Operator
A cash-in-transit operator ran its scheduling on email and spreadsheets: hundreds of order emails a day, hand-built run sheets, and one person's knowledge holding it together. We ran a four-week discovery, mapped the whole process and its 70+ rules, and designed an order-to-schedule automation that runs inside the client's own Microsoft tenant.
Regulated financial-advice firm (client anonymised)
Automating the Monthly Compliance File Review
A regulated financial-advice firm reviews every client advice file by hand each month: dozens of mechanical checks per file plus a judgement call on suitability, all under a regulator's eye. We proposed a four-stage multi-agent pipeline that does the mechanical work and drafts the review, with a compliance reviewer keeping the final sign-off. It is designed to run entirely inside the firm's own Microsoft tenant, in the EU.
Claude Code audit & setup, food producer (client anonymised)
Auditing an AI-Built App and Making It Safe to Scale
A food producer's own team built a real operational app with AI: procurement, stock and traceability, and it works. Underneath, it was a 58,000-line monolith with critical security holes and no tests, weeks from go-live. We ran a Claude Code audit and discovery, closed the security exposure, and set out a secure, modular rebuild plus an AI development setup the team keeps building on.
The full back catalogue
38 further projects, grouped by industry.
Agriculture
Automotive
Data Analytics
E-commerce
- AI-Powered E-commerce Recommendation System
- Frontend Team in 3 Weeks and Product Launch 2x Faster
- From Plugin Conflicts to One WooCommerce Toolkit
- AI Assistant for Home & Garden Tools E-commerce
- AI-Powered Product Recommendation System for E-commerce
- From Generic Products to Perfect Hair Matches
- From Ticket Overload to Instant Resolutions
- From WooCommerce Limits to a High-Performance E-commerce Constructor
- From Fixed Meal Kits to Custom Weekly Menus in WooCommerce
Education
Event Services
Financial Services
Healthcare
Real Estate
Software
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