Discover our case studies
AI Chat and Voice Assistant for Car Dealership
Explore how we build a sophisticated AI Chat and Voice assistant for Car dealerships capable of handling diverse customer inquiries in three languages.
- Deployed a multilingual AI chat and voice assistant capable of handling customer queries in multiple languages, ensuring smooth communication across diverse customer bases.
- Automated customer information collection to streamline data gathering, reducing manual entry and improving the accuracy of customer records.
- Provided 24/7 customer support availability, ensuring consistent service around the clock, leading to higher customer satisfaction and quicker response times.
- Improved scheduling efficiency for appointments and test drives, allowing customers to book while reducing administrative workload for staff.
WhatsApp AI Assistant for Event Venue Bookings
Event venue bookings can be frustrating with endless calls and emails. Our WhatsApp AI Assistant transformed this process, offering a quick, reliable, and secure solution. From checking availability to managing dietary preferences and identity verification, the assistant handles it all in real-time, cutting down errors and saving time. The result? Happier customers, fewer support calls, and a smoother experience for everyone.
- Reduced booking time by 80% and customer inquiries by 70%.
- Improved dietary preference accuracy to 95%.
- Boosted customer satisfaction to 90%.
- Cut identity verification time to just 30 seconds.
- Achieved 93% first-time successful bookings with 24/7 availability.
Intelligent AI Assistant for Home & Garden Tools E-commerce
Learn how we developed an intelligent AI assistant for an e-commerce company specializing in home and garden tools. The client required a solution to help customers find the right products more effectively. This AI leverages NLP and detailed product insights to offer solutions based on customer needs
- Increased customer confidence in selecting the right products
- Deeper insights into customer needs and challenges
- Improved product discovery experience
- Lowered customer support workload
- Greater customer loyalty and repeat purchases
Internal AI Assistant for Corporate Communication
We developed a Slack-based AI assistant that provides employees with a smooth and familiar interface. Powered by natural language processing, it securely delivers precise answers to queries without exposing entire documents, ensuring both convenience and data protection.
- Reduced Search Times: Cut document search time by 75%.
- Automated HR Responses: Resolved 60% of HR queries faster with automation.
- Simplified Recruitment: Reduced CV screening time by 80%.
- Enhanced Security: Implemented strict role-based access to safeguard sensitive information.
- Increased Efficiency: Achieved 85% daily user engagement with a 92% accuracy rate.
- Informed Decision-Making: Provided detailed analytics to identify knowledge gaps and optimize processes.
Outbound AI Voice Agent for Car Service Recalls and Follow-Ups
Learn how we developed a sophisticated outbound AI voice agent that handles service recalls, reminders, follow-ups, and notifications in three languages.
- Continuously analyze communication data to improve AI models and determine the best timing and channels for outreach.
- For complex issues, supplement AI-driven communications with personal interactions to maintain a strong customer relationship.
- Regularly update vehicle specifications, service details, and promotions to maintain accuracy across all customer communications.
- Establish a feedback system with dealership staff to identify improvement areas and boost system relevance and performance.
AI Copilot for European Automotive Group
Discover a multifunctional AI copilot of the European Automotive group for internal employee communications and emergency calling.
- Encouraging regular input from employees allows for ongoing AI adjustments, making the system more intuitive and effective.
- Periodic enhancements to training resources and knowledge bases keep the AI aligned with new information and evolving business needs.
- Leveraging AI alongside human insight supports robust solutions, particularly for complex challenges requiring a nuanced approach.
- Ensuring robust data protection within AI processes safeguards sensitive information, maintaining trust and compliance.
Multi-Channel AI Communication Assistant
Explore how we developed a multi-channel AI assistant that identifies client needs, qualifies leads, and directs them to specialized agents based on the service area. Lumia integrates with web chat, WhatsApp, and voice platforms and provides automated reporting and analytics to support data-based decision-making.
- 85% Faster Response Times: Average response time reduced to 30 seconds.
- 60% More Qualified Leads: Enhanced lead qualification system boosted lead quality.
- 40% Conversion Rate Improvement: Streamlined engagement led to higher client conversions.
- 24/7 Multilingual Support: Overcame language barriers for international clients.
- 70% Less Manual Processing: Automated data collection reduced repetitive tasks.
- Unified Multi-Channel Integration: Web chat, WhatsApp, and voice platforms synchronized.
- Proven Scalability: Handled over 5,000 inquiries in the first three months.
AI Concierge System for Aesthetic Clinic
Discover how we developed a voice and chat AI receptionist for a premium aesthetic clinic that faced high call volumes and complex appointment scheduling, pulling staff away from patient care. Our AI easily handles inquiries, provides treatment details, and manages appointments via phone and WhatsApp.
- Enhanced patient experience with prompt responses
- Lightened staff workload, enabling focus on in-clinic care
- Greater accuracy in clinic appointment scheduling
- Efficient and precise delivery of treatment information
Intelligent Document Management & AI Assistant for Automotive Manufacturing
Explore how we developed a secure document AI assistant for a leading automotive parts manufacturer that transforms file sharing into a Q&A system and protects proprietary production documents while enabling efficient knowledge sharing across engineering teams.
- Enhanced intellectual property security
- Improved accessibility of knowledge resources
- Upgraded employee onboarding experience
- Actionable insights for ongoing documentation improvements
AI Copilot for Farm Management Platform
Agrotop faced challenges with its complex farm management platform, including user onboarding difficulties, overwhelming support queries, and inconsistent user experiences. The AI Copilot addressed these pain points by integrating natural language processing and smart data handling. This solution simplified onboarding, automated common queries, and provided conversational access to field data and documentation. As a result, Agrotop achieved higher user satisfaction, reduced support team strain, and streamlined operations across the board.
- Reduced onboarding support tickets by 75%.
- Improved query response accuracy to 90%.
- Decreased support team workload by 60%.
- Achieved 85% user satisfaction rate.
- Minimized documentation access time to seconds.
AI Assistant For Legal Document Analysis
A leading law firm faced challenges with time-consuming and error-prone document analysis. Our AI-powered assistant transformed their workflow, reducing document review time by 75% and achieving 95% accuracy in clause identification. Customizable summary generation and integration with existing systems allowed the firm to manage growing document volumes effectively while maintaining confidentiality and meeting client expectations. This hybrid solution blends AI efficiency with lawyer oversight for reliable and actionable results.
- 75% reduction in document review time, enabling faster client service.
- Achieved 95% accuracy in identifying critical legal clauses.
- Reduced manual processing by 80%, freeing up time for strategic tasks.
- Improved lawyer satisfaction rates to 92% with user-friendly features.
- Integrated with existing tools for secure and efficient workflows.
AI-Powered Real Estate Assistant
A leading real estate agency overcame challenges in matching properties to client preferences using an AI-powered assistant. Explore how our AI solution automated document parsing, image analysis, and natural language processing, transforming unstructured data into a structured, searchable database. This innovation reduced agent workloads, improved matching accuracy, and increased client satisfaction.
- 85% reduction in property matching time for faster and more reliable recommendations.
- 96% client satisfaction rate achieved with personalized property suggestions.
- 70% decrease in agent workload by automating data extraction and matching.
- 94% accuracy in property recommendations through advanced AI algorithms.
- Unstructured data is processed with OCR and image analysis capabilities.
AI-Powered Product Recommendation System
An online retailer was struggling to deliver relevant product recommendations due to static systems and growing catalogs. Our AI-powered recommendation engine changed the game by analyzing customer behavior, product relationships, and real-time context. This system not only personalized recommendations but also adapted to seasonal trends and customer preferences.
- Improved recommendation relevance by 80%, connecting customers with desired products faster.
- Increased cross-selling success by 60%, maximizing sales opportunities.
- Reduced irrelevant suggestions by 85%, enhancing user satisfaction.
- Delivered 95% recommendation accuracy through real-time personalization.
- Achieved 92% customer satisfaction with adaptive, context-aware suggestions.
AI-Powered Web Scraping System
Organizations faced unreliable, resource-heavy traditional scraping methods, struggling with dynamic website content, large PDFs, and high maintenance demands. A custom AI-powered web scraping platform was developed, leveraging OpenAI GPT-4V, LangChain, and computer vision. The system adapts to changing website structures, processes unstructured data, and extracts insights from PDFs with minimal manual intervention.
- Reduced web scraping maintenance time by 90%, cutting resource costs significantly.
- Achieved 95% accuracy in data extraction across diverse formats.
- Reduced PDF processing time from hours to minutes with advanced AI models.
- Automated handling of dynamic website content for 24/7 operation.
- Improved customer satisfaction to 95% through consistent and reliable data outputs.
AI-Powered Multi-Agent Travel Assistant
We developed a Multi-Agent AI Travel Assistant that simplifies and automates travel planning. By integrating specialized AI agents with Google Travel APIs, the system delivers real-time flight and hotel bookings, accurate recommendations, and seamless itinerary management. This all happens while continuously learning from user interactions to improve experiences.
- 75% reduction in travel planning time
- 60% increase in booking conversion rates
- 90% accuracy in personalized travel recommendations
- 85% customer satisfaction with 24/7 support availability
- 80% reduction in customer service load through automation
Customer Support AI Chatbot Development Service for E-commerce
How we enhanced customer experience for a leading e-commerce company:
- The company reached 70% reduction in average customer response time.
- The AI chatbot ensured round-the-clock assistance, boosting customer satisfaction rates by 30% due to its non-stop availability.
- With the AI's learning capabilities, the chatbot resolved three-quarters of issues without escalation.
- Drastic decrease in manual ticket processing, allowing staff to focus on more complex tasks.
AI-Powered CV Matching
How we helped a recruitment company reduce time-to-hire and significantly improve the quality of hires:
- 50% reduction in time-to-hire. By automating the screening process, the AI tool halved the recruitment cycle, allowing companies to fill positions more rapidly.
- 30% decrease in hiring costs. Efficiency gains and a shorter hiring process reduced the overall expenses associated with recruitment activities.
- Reduced the workload on HR personnel by automating the CV matching process, allowing them to focus on more strategic tasks.
- Leveraged AI and analytics to make informed hiring decisions based on comprehensive data analysis.
AI-Powered Personalized Hair Care Recommendation System
How we improved a UK beauty retailer’s customer experience with AI:
- Enhanced customer engagement and satisfaction. Personalized hair care solutions improved retention rates by 30% and increased repeat purchases.
- 40% increase in repeat customer visits.
- Streamlined shopping experience, leading to positive customer reviews.
- Increased sales through personalized recommendations.
AI-Enhanced Online Course Platform for Accountants
Boosting engagement and revenue through tailored learning experiences:
- 40% increase in average user session duration on the platform.
- Enhanced personalization and course recommendation algorithms contributed to a 25% increase in yearly subscription renewals and new sign-ups.
- Improved user satisfaction and engagement with personalized learning experiences.
- 30% increase in overall revenue per user.
ERIC – Helping a career discovery provider achieve cross-app efficiency and profound personalization through an extensive tech stack
ERIC is the ultimate career discovery platform connecting young people to internships, apprenticeships, events, courses, and upskilling opportunities across the creative industries.
- An interactive web app for managing content operations
- A stable and quickly updateable mobile application
- New personalization logic and an upgraded mobile app design
- Significant increase in the number of mobile app users
AgroTOP – How we Helped an AgriTech Startup go to the market in four-month reusing the components from the root project
AgroTop is a new generation of farm management systems for remote control of production processes in agribusiness.
- Today product helps hundreds of clients effectively manage millions of hectares of agricultural land
- The initial version of the product was finished and implemented for the first client in 4 months
- Received a Unisef grant from among 1,000 applicants
- The product becomes profitable in 8 months
AutoBI – How we Helped a Fleet Management Startup Reduce Costs by 3 Times and Attract New Investments
AutoBI is one of the most powerful fleet management platforms in Eastern Europe, including all the tools needed for fleet accounting and data analysis.
- Won two grants and attracted necessary investments
- The first version of the product finished in 6 months
- Increased the number of vehicles and total income
- Reduced development costs by three times
- The product reached the payback of the development team in 18 months
Global Charter – Helping a jet charter company fulfill the advanced functionality and streamline financial operations
Global Charter is a world-class private jet hire/charter company with cutting-edge technology, access to over 15,000 private aircraft, and a personal approach to client service on every flight.
- Enhanced inquiry management
- Automated payment processes
- User-friendly admin panel
- Seamless Slack incorporation
Parfait – How we helped to speed up launching a start-up for students recruitment 2x faster and met the budget expectations
- We’ve provided a high-quality team in a short time and started the project
- Converted ideas and wireframes to modern UI/UX solution
- Created a base with a shareable and reusable components
- We met budget expectations
Virtusize – How we helped a fashion tech company to set up a new frontend team in 3 weeks and get a new product on the market 2x faster
Virtusize is a fashion tech company focused on taking the guesswork out of e-commerce.
- The client has finished the project 2x faster
- The client has got the full team on board in three weeks
- The client has got the architecture solution that enables to reuse most of the components
Premmerce – How do we create a marketplace of plugins that become one of the most famous companies
Premmerce is a WooCommerce plugins marketplace with 21 unique plugins and more than 100 000 happy customers worldwide. The main idea of the startup was to add the essential functionality to the world-famous e-commerce platform using our own experience of more than ten years of custom e-commerce solutions development.
- More than 21 plugins developed
- Profitable business from the fourth month
- Notable partnerships with Pinterest and Automattic
- More than 100,000 active users with an average 4,8/5 rating
- Successful exit after three years of product development and support
FieldBI – How we Helped a Field Management Startup go to the market 3x faster and become a market leader
FieldBI is a leader in innovative SaaS platforms for the advanced registry, visualization, and management of land used by numerous Ukrainian agricultural businesses.
- The product becomes profitable in 16 months
- Acknowledged as one of the TOP-20 startups in 2020
- The product reached the payback of the development team in 10 months
- Received a presidential grant from among 1,000 applicants
- The initial version of the product was finished and implemented for the first client in 6 months
- Today product helps hundreds of clients effectively manage millions of hectares of agricultural land
Certintell – Helping a healthcare company launch an interactive user-friendly SMS service using an advanced tech stack
Certintell is a care management company that enables safety-net providers to make a lasting impact on the health of underserved patients through telehealth.
- MVP delivery within 3 months
- Testing the app with healthcare organizations
- Budget expectations met
- Robust working solutions
Jaffle – Advanced E-commerce Constructor
Uniting logistics and marketing doesn’t seem like an obvious move. Jaffle solves that dilemma. The platform combines the main tools required for a swift business launch, allowing its owners to make the most of store locations, customers and supplier management, as well as promotion instruments. Thanks to the block layout, it is highly customizable, which provides a unique and extremely user-friendly design for each new business. To sum up, Jaffle is right up your alley if you are looking for a fast and effective start in the restaurant or e-commerce domain.
- Auto deploy and auto-update systems
- Flexible and scalable structure
- MVC-like architecture
- Deep security configuration
AgroB2B Marketplace
The Ukrainian leading agriculture distributing company is developing a B2B marketplace aiming at increasing its market share and developing the agriculture suppliers’ business community.
- Satellite field monitoring
- list of cultivated fields
- powerful analytics unit
- visualize all actual indicators
- technological maps
- rotation of crops for certain periods
Pinterest for WooCommerce
Pinterest for WooCommerce is a plugin is designed to bring the e-shop to one of the world’s largest social networks. Showcasing the goods to the world of shared ideas and inspiration attracts traffic while the numerous customization and automatization features save precious time.
- scheduled Pinning;
- Pinterest Tag for the conversion tracking
- automated transfer of the products-related details;
- Pinterest catalog for advertising;
Hackolade
Hackolade’s website represents a revolutionary software tool built to perform visual data modeling. What started with a simple documenting of the NoSQL databases, became extended to cover numerous other technologies for data-at-rest and data-in-motion.
- data storage and data exchanges
- data modeling
- big data analytics
- reverse- and forward-engineering of data models
ImageCMS Cloud
The multifaceted platform allows thousands of businesses, small and big ones:
- to create an online store quickly;
- to have separate access to files and extended billing options;
- to use the advanced marketing and audience engagement tools
Sinnapse 2
Development of quality software for application processing optimization for Great Place to Work® Institute. The regional businesses on this platform can:
- present their company services;
- manage their affiliates profile to the full extent;
- get in touch with their leads
WordPress based integration with Cision Communications Cloud
The main goal was to ensure the effective multichannel connection with Ranplan (UK-based wireless technology company) stockholders. Now they can:
- share their opinions on the ongoing events;
- get hold of Nasdaq stock pricing schedule;
Skim
The thought-out system for the truck availability management with:
- real-time mode operations;
- efficient newsletter management;
- user-friendly customer management
Sinnapse
Development of a WooCommerce-based plugin for the Brazilian food delivery service with a focus on healthy eating. The plugin enables:
- customization of the menu, price and calorie calculation option together with weight tracking;
- payment gateway integration with ERP;
- organized food delivery scheduling
