AI-Powered Pharmacy Operations Assistant.

Automating prescription processing and safety checks to help pharmacists work faster and safer.

PROJECT OVERVIEW

A regional pharmacy chain serving 150,000+ patients struggled with pharmacist shortages, slow processing of handwritten prescriptions, complex insurance verification, and potential medication errors.

Softblues Solutions built AiliRX, an AI-powered pharmacy assistant that automates prescription processing, verifies drug safety, and handles insurance checks—helping pharmacists work faster and safer while addressing staffing challenges.

TECHNOLOGY
Python, Claude 3.7 Sonnet API with OCR, FastAPI, ReactJS/TS, RxNorm API, FDA Adverse Event Databases, Insurance Provider APIs, Vector Databases, Azure Cloud, Agentic Flows, Image Processing Libraries, NLP

Client Goals and Objectives

01
Automate handwritten prescription processing without manual data entry.
02
Check drug safety and identify interactions instantly.
03
Verify insurance coverage and create prior authorization requests automatically.
04
Reduce pharmacist workload and staffing requirements.
05
Minimize medication errors through automated safety checks.
06
Speed up prescription processing while maintaining safety.
07
Improve patient satisfaction with faster service.

Solution in Action

Real-Time Prescription Management Dashboard

Validates prescriptions against protocols with real-time monitoring and comprehensive analytics.

AI-Powered Prescription Recognition

Instantly converts handwritten, printed, or faxed prescriptions into digital data. Advanced OCR eliminates manual entry errors and reduces processing time from minutes to seconds.

Comprehensive Clinical Decision Support

View complete patient medication histories, conditions, and safety alerts in one place. Automated documentation and clinical checks surface critical warnings.

Intelligent Drug Interaction Analysis

Get pharmacist-level clinical reasoning for every interaction with mechanisms, severity ratings, and actionable recommendations for quick, informed decisions.

End-to-End Safety & Coverage Verification

Automate validation from allergy screening to insurance checks. Identify coverage requirements and prior authorization needs upfront to reduce claim rejections.

PLATFORM ARCHITECTURE

Key components:

Data Processing
Pipeline
OCR and Extraction
Engine
Safety Verification
System
Insurance Integration
Layer
Insurance Integration
Layer

Value and Impact Delivered

Processing Speed

Cut prescription processing time by 75% from 20 minutes to 5 minutes per prescription.

Pharmacist Efficiency

Freed-up pharmacists to focus on patient consultations instead of data entry and verification tasks.

Safety Enhancement

Achieved near-perfect accuracy in identifying drug interactions and clinical concerns with zero critical errors.

Staffing Optimization

Enabled pharmacies to maintain operations with reduced staffing during pharmacist shortage challenges.

Insurance Claims

Reduced insurance claim rejections by 40% through automated verification and proper documentation.

Patient Satisfaction

Improved patient satisfaction scores through reduced wait times and more thorough safety checks.