AI-Powered Pharmacy Operations Assistant
AiliRX
Automating prescription processing and safety checks to help pharmacists work faster and safer.
Book a Case WalkthroughA regional pharmacy chain serving 150,000+ patients faced critical operational challenges in their prescription processing workflow.
The Challenge
The pharmacy struggled with multiple operational bottlenecks that impacted both efficiency and patient safety.
- Pharmacist shortages creating operational strain and longer patient wait times
- Time-consuming manual processing of handwritten prescriptions
- Complex and error-prone insurance verification workflows
- Risk of medication errors due to manual safety checks
Our Solution
Softblues Solutions built AiliRX, an AI-powered pharmacy assistant that transforms prescription processing from end to end.
- Intelligent OCR that converts handwritten prescriptions to digital data instantly
- Automated drug safety verification with pharmacist-level clinical reasoning
- Seamless insurance coverage checks and prior authorization handling
- Real-time monitoring dashboard for complete operational visibility
Built with Enterprise-Grade Technology
Goals and Objectives
The client came to us with clear objectives to transform their operations.
Automate Prescription Processing
Eliminate manual data entry for handwritten, printed, and faxed prescriptions
Instant Safety Verification
Check drug interactions and identify clinical concerns in real-time
Streamline Insurance Workflow
Automate coverage verification and prior authorization requests
Reduce Pharmacist Burden
Free pharmacists to focus on patient care instead of administrative tasks
Minimize Medication Errors
Implement comprehensive automated safety checks at every step
Accelerate Processing Speed
Dramatically reduce prescription processing time while maintaining safety
Improve Patient Experience
Reduce wait times and deliver faster, safer service
See the Platform in Action
From intake to completion, explore how the solution transforms operations.
Prescription Management Dashboard
Centralized dashboard showing real-time prescription queue with automated status tracking, safety checks, and Vincent AI efficiency metrics
AI-Powered Prescription Recognition
Advanced OCR technology accurately extracts medication details from handwritten and printed prescriptions, automatically populating prescription fields
Comprehensive Prescription Details
Full patient context including medical history, current medications, allergies, and real-time activity log tracking all automated safety analyses
Drug-Drug Interaction Analysis
AI-powered clinical safety analysis identifying potential drug interactions with severity levels, mechanisms, and clinical recommendations
Complete Safety & Insurance Verification
Automated allergy screening, duplicate therapy detection, and real-time insurance verification with coverage details and formulary information
How It All Works Together
Data Processing Pipeline
Ingests prescriptions from multiple sources—scans, faxes, voicemails, and e-prescriptions—normalizing data into a unified format for processing.
OCR & Extraction Engine
Claude 3.7 Sonnet-powered recognition system that handles handwritten, printed, and faxed prescriptions with high accuracy, extracting all critical prescription details.
Safety Verification System
Comprehensive clinical checking including drug-drug interactions, allergy screening, duplicate therapy detection, and dosage validation against patient parameters.
Insurance Integration Layer
Real-time connectivity with insurance providers for coverage verification, formulary checking, prior authorization automation, and claims documentation.
Value and Impact Delivered
Measurable improvements across every dimension of operations.
Processing Speed
Cut prescription processing time by 75%—from 20 minutes to 5 minutes per prescription.
Pharmacist Efficiency
Freed pharmacists to focus on patient consultations instead of data entry and verification tasks.
Safety Enhancement
Achieved near-perfect accuracy in identifying drug interactions and clinical concerns with zero critical errors.
Staffing Optimization
Enabled pharmacies to maintain full operations during pharmacist shortages without compromising quality.
Insurance Claims
Reduced insurance claim rejections by 40% through automated verification and proper documentation.
Patient Satisfaction
Improved patient satisfaction scores through reduced wait times and more thorough safety checks.
Ready to Transform Your Healthcare Operations?
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