From Risky File Sharing to Secure AI Answers for Engineering Teams
Document AI Assistant
Secure AI document assistant for an automotive parts manufacturer. It answers engineering questions from internal docs (including images and diagrams), tracks usage, and reduces the need for direct file downloads.
Book a Case WalkthroughA major automotive parts manufacturer needed to protect proprietary production documents while keeping engineering knowledge easy to access across teams.
The Challenge
Traditional file sharing increased IP leakage risk, and finding answers in technical docs was slow and often required senior engineers to help.
- Risk of intellectual property leakage through direct file downloads
- Senior engineers spent too much time answering routine questions
- Low visibility into who accessed which documents and when
- Hard to transfer knowledge to new team members
- Technical documentation relied heavily on images and diagrams
Our Solution
Softblues built an AI-powered document management assistant for automotive manufacturing. The system ingests multi-format technical files, extracts text and images, and lets engineers ask natural-language questions with source references. It includes role-based access control, logging, and usage analytics, so teams can share knowledge safely without handing out raw files. Visual content is supported, which is critical for technical drawings and production documentation.
- Multi-format document ingestion with metadata and version handling
- AI Q&A with source references for verification
- Image and diagram understanding for technical documentation
- Role-based access control with audit logs
- Usage analytics and query tracking for continuous improvement
Built with Enterprise-Grade Technology
Goals and Objectives
The client came to us with clear objectives to transform their operations.
Protect IP
Reduce the risk of document leakage by avoiding direct downloads and controlling access by role.
Faster Answers
Help engineers find answers in minutes using natural-language Q&A with cited sources.
Reduce Senior Load
Cut time spent by senior engineers on repeated routine questions.
Track Access
Add audit logs and monitoring to understand document usage and sensitive access patterns.
Support Visual Docs
Handle images, diagrams, and visual technical documentation as part of answers.
Improve Onboarding
Make knowledge transfer easier for new team members with guided Q&A and clear references.
See the Platform in Action
From intake to completion, explore how the solution transforms operations.
Case Cover: Intelligent Document Management & AI Assistant
Hero cover image for the case study. Use it as the main visual for the page header and social sharing, representing secure knowledge access for automotive manufacturing teams.
How It All Works Together
Document Processing Layer
Ingests PDF/DOC/PPT files, extracts text and images, builds metadata, and creates text and image vectors for search.
Security Layer
Role-based access control, query logging, monitoring, and usage analytics to limit sensitive exposure and track activity.
Knowledge Retrieval Layer
Ranks relevant sources and generates contextual answers with image and diagram support plus source attribution.
Analytics and Feedback
Tracks query patterns and engagement to improve content quality and system performance over time.
Value and Impact Delivered
Measurable improvements across every dimension of operations.
Download Risk
Reduced document download risks by 90% by limiting direct access to proprietary files.
Senior Time
Reduced time spent by senior staff on routine queries by 70% through AI-assisted answers.
Knowledge Search
Improved knowledge retrieval speed by 60%, helping engineers find information faster.
Answer Accuracy
Reached 85% answer accuracy, including answers that rely on visual content like diagrams.
Onboarding
Improved onboarding by making technical knowledge easier to access without constant peer support.
Ready to Transform Your Automotive/Industrial Operations?
See how AI can help your organisation reduce errors, speed up processing, and improve outcomes. Let's discuss your specific challenges.
Book Discovery CallExplore Other Projects
Discover more AI solutions delivering measurable results across industries