Car Dealership AI Voice Assistant Demo, designed for Car Avenue

Full Case Description

Main Functionality:

Experience Marc, our AI Voice Assistant designed for Car Avenue, the Mercedes-Benz dealer in Belgium. This demo showcases Marc's ability to:

  • Assist with New Vehicle Inquiries: Guide you through selecting a car, van, or truck, provide model information, and help schedule showroom visits or test drives.
  • Schedule Workshop Services: Help you book maintenance or repair appointments by collecting necessary vehicle details and preferred timings.
  • Provide Company Information: Answer questions about Car Avenue's history and services using our provided company knowledge.
  • Engage in Personalized Conversations: Use your name throughout the interaction for a personal touch and ensure a natural, friendly dialogue.
  • Handle Various Queries Professionally: Respond concisely to your questions, summarize information before scheduling appointments, and appropriately manage unrelated inquiries.

How to Test the Demo:

1. Initiate the Conversation:
• Click on the 'Start Voice Conversation' button to begin your interaction with Marc.
2. Interact with Marc:
• Test Different Scenarios:

New Vehicle Inquiry: Mention interest in buying a new or used Mercedes-Benz. Marc will guide you through selecting a model and scheduling a visit or test drive.

Workshop Service Scheduling: Say you need maintenance or repair services. Marc will collect your vehicle details and help book an appointment.

Ask About the Company: Inquire about Car Avenue's history or services to see how Marc provides information.

Unrelated Questions: Ask a question unrelated to Car Avenue to observe how Marc professionally redirects the conversation.

3. Conclude the Demo:
• End the conversation when you're finished testing.
4. Provide Feedback (Optional):
• Share your experience to help us improve Marc's interactions.