Meet Your New AI Chat Assistant
Focus on what matters most while our AI chat assistants handle the repetitive tasks for you. From answering FAQs on web chat and mobile apps to staying active on social media, they keep customer interactions consistent and responsive, 24/7, across all your channels.
How Our AI Chat Assistants Deliver Value For You
Always-On Support, Across Every Platform
From your website chat to WhatsApp, Instagram, and even email, our AI Assistants respond instantly – anytime, anywhere.
Smart Handoff for Complex Issues
Let AI take care of routine tasks while transferring more complex problems to your human agents.
Unified Brand Voice
Whether it’s an inquiry on social media or via SMS, your customers will receive accurate, personalized responses that reflect your brand.
Multilingual Support for Global Reach
Expand into new markets with confidence, knowing your AI Chat Assistant handles multiple languages.
Why Choose Our AI Chat Assistants?
Your business deserves AI solutions that fit exactly to your challenge. We train our AI chat assistants on your business data and build them around your specific goals, providing real, impactful support where you need it.
Real Conversations, Not Templates
Our advanced AI chat assistants understand the context of your customer interactions, allowing for more natural and meaningful exchanges.
Deep System Integration
Our AI chat assistants integrate with your existing platforms – CRM, ticketing systems, and product databases – to deliver personalized and impactful support.
Scalable Solutions
Whether you’re handling 10 or 10,000 inquiries per day, our AI chat assistant scales without ballooning costs.
Business Impact You Can Measure
Save Money and Increase Efficiency
Reduce customer support costs by up to 70% and expand inquiry capacity by 5-10x.
Enhanced Customer Loyalty
Quick, efficient responses lead to satisfied customers, fostering loyalty and driving lifetime value.
Insightful, Data-Based Choices
Use insights from each conversation to fine-tune products, enhance services, and boost customer satisfaction.
Quicker Responses, Greater Satisfaction
Providing prompt responses reduces wait times, leading to greater customer satisfaction and less frustration. This can result in positive reviews and stronger relationships with your customers.
AI Chat Assistants Practical Use Cases
Omnichannel Customer Support
Provide instant responses to inquiries across all text-based platforms
Proactive Customer Engagement
Initiate conversations based on user behavior or account status
Lead Generation and Qualification
Engage potential customers and qualify leads through interactive conversations
Social Media Management
Respond to comments and messages on social platforms
E-commerce Assistance
Guide customers through product selection and purchasing process
Appointment Scheduling
Handle booking and rescheduling requests automatically
FAQ and Information Dissemination
Provide instant access to company or product information
Feedback Collection
Gather customer feedback and conduct surveys through conversational interfaces
Order Tracking and Support
Offer real-time updates on order status and resolve issues
Personalized Marketing
Deliver targeted promotions and recommendations based on customer data
Why Our AI Chat Assistants Beats the Competition
Smarter Conversations
Our AI chat assistant remembers context across interactions, making conversations flow naturally – even across different platforms.
Faster Time-to-Market
Our pre-built integrations mean you’ll be up and running faster than with big, inflexible solutions.
Flexible and Adaptable
We work with companies of all sizes, from small businesses to enterprises. Our solution grows with you, without locking you into a rigid framework.
Try Our AI Chat Assistant At No Cost
While many business leaders explore how AI could support their operations, few get the chance to experience it directly. The best way to understand its value is to see it in action. That’s why we provide a free demo, designed around your unique challenges and objectives.
FAQ
Our AI Chat Assistants are designed to help businesses of all sizes manage a high volume of customer inquiries across multiple platforms. From e-commerce and retail to service industries and B2B operations, any business looking to improve customer support, increase efficiency, and reduce operational costs will see immediate value. Whether you’re a small business scaling your customer service efforts or a large enterprise needing 24/7 multilingual support, our solution adapts to your specific needs.
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Discover our case studies
Learn about the value we bring to businesses
AI Chat and Voice Assistant for Car Dealership
Explore how we build a sophisticated AI Chat and Voice assistant for Car dealerships capable of handling diverse customer inquiries in three languages.
- Deployed a multilingual AI chat and voice assistant capable of handling customer queries in multiple languages, ensuring smooth communication across diverse customer bases.
- Automated customer information collection to streamline data gathering, reducing manual entry and improving the accuracy of customer records.
- Provided 24/7 customer support availability, ensuring consistent service around the clock, leading to higher customer satisfaction and quicker response times.
- Improved scheduling efficiency for appointments and test drives, allowing customers to book while reducing administrative workload for staff.
Intelligent AI Assistant for Home & Garden Tools E-commerce
Learn how we developed an intelligent AI assistant for an e-commerce company specializing in home and garden tools. The client required a solution to help customers find the right products more effectively. This AI leverages NLP and detailed product insights to offer solutions based on customer needs
- Increased customer confidence in selecting the right products
- Deeper insights into customer needs and challenges
- Improved product discovery experience
- Lowered customer support workload
- Greater customer loyalty and repeat purchases
Outbound AI Voice Agent for Car Service Recalls and Follow-Ups
Learn how we developed a sophisticated outbound AI voice agent that handles service recalls, reminders, follow-ups, and notifications in three languages.
- Continuously analyze communication data to improve AI models and determine the best timing and channels for outreach.
- For complex issues, supplement AI-driven communications with personal interactions to maintain a strong customer relationship.
- Regularly update vehicle specifications, service details, and promotions to maintain accuracy across all customer communications.
- Establish a feedback system with dealership staff to identify improvement areas and boost system relevance and performance.
AI Copilot for European Automotive Group
Discover a multifunctional AI copilot of the European Automotive group for internal employee communications and emergency calling.
- Encouraging regular input from employees allows for ongoing AI adjustments, making the system more intuitive and effective.
- Periodic enhancements to training resources and knowledge bases keep the AI aligned with new information and evolving business needs.
- Leveraging AI alongside human insight supports robust solutions, particularly for complex challenges requiring a nuanced approach.
- Ensuring robust data protection within AI processes safeguards sensitive information, maintaining trust and compliance.
AI Concierge System for Aesthetic Clinic
Discover how we developed a voice and chat AI receptionist for a premium aesthetic clinic that faced high call volumes and complex appointment scheduling, pulling staff away from patient care. Our AI easily handles inquiries, provides treatment details, and manages appointments via phone and WhatsApp.
- Enhanced patient experience with prompt responses
- Lightened staff workload, enabling focus on in-clinic care
- Greater accuracy in clinic appointment scheduling
- Efficient and precise delivery of treatment information
Intelligent Document Management & AI Assistant for Automotive Manufacturing
Explore how we developed a secure document AI assistant for a leading automotive parts manufacturer that transforms file sharing into a Q&A system and protects proprietary production documents while enabling efficient knowledge sharing across engineering teams.
- Enhanced intellectual property security
- Improved accessibility of knowledge resources
- Upgraded employee onboarding experience
- Actionable insights for ongoing documentation improvements
Softblues is your top custom app development partner
We ensure a journey marked by a relentless pursuit of quality
Trust
Our rankings, cases, founder`s reputation
- We care about our reputation and continuously work on our strong brand, getting highly regarded reviews from our clients on Clutch, being TOP-10 among more than 20K web and mobile companies with JavaScript expertise.
- We have a strong employer brand as a TOP-10 IT employer in Lviv – of the main development centers in Ukraine and a TOP-10 Javascript Company in Ukraine.
- Softblues is a European software development company with offices in London, the United Kingdom, and Nordhalben, Germany, and a development center in Lviv, Ukraine.
Expertise
- We have solid JavaScript expertise: from React, Vue, and NodeJS practices run by dedicated Engineering Leads and reliable delivery processes to continuous people development culture and regular knowledge-sharing meetups.
- We are professionals in Agile – Scrum, Kanban, or a mixture likeScramban – run by certified PMs/Scrum masters in our team.
- We have a whole stack of expertise in-house – backend, frontend, design, QA, and PM.
Quality
- We have robust recruitment processes which help us hire only the best talents on the market.
- We prescreen all the candidates with our TechLeads to provide high-level compliance with the project for our partners.
- Our talents have the English level of B2+.
- We test and check candidates` software skills and communication skills.
- All our talents have European mindsets, making them quickly involved in client projects.
Convenience
- We provide dedicated HR, Legal, and Accounting Support for every Talent.
- High hiring speed – up to a month for Senior Developer.
- We propose competitive development rates.
- We can start to cooperate without prepayment and charge once a month.
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