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SoftBlues
Google Cloud PartnerOfficial Partner
Conversational AI

Conversational AI Services forIntelligent Customer Engagement

Transform customer interactions with AI-powered chatbots, voice assistants, and natural language interfaces. Our conversational AI solutions understand context, learn from interactions, and deliver human-like experiences at scale.

LLM Specialists
Multi-Channel Support
Enterprise Ready
Why Hire

Why Conversational AI Transforms Business

Customer expectations have evolved beyond traditional support channels. Today's users demand instant, personalised responses 24/7. Our conversational AI solutions bridge this gap, reducing response times by 90% while improving customer satisfaction and freeing your team for high-value interactions.

Natural Understanding

Advanced NLU models that understand intent, context, and nuance in customer queries across multiple languages.

Rapid Deployment

Pre-built components and proven architectures mean your AI assistant goes live in weeks, not months.

Continuous Learning

Self-improving systems that get smarter with every interaction, reducing fallback rates over time.

Capabilities

Conversational AI Solutions We Deliver

AI Chatbots

Intelligent chatbots for websites, apps, and messaging platforms that handle complex queries and transactions.

Voice Assistants

Custom voice AI solutions for phone systems, smart devices, and hands-free interfaces with natural speech recognition.

Customer Support AI

Automated support agents that resolve tickets, answer FAQs, and escalate to humans when needed.

Multi-Channel Messaging

Unified AI assistants across WhatsApp, SMS, Slack, Teams, and social media platforms.

Internal AI Assistants

Enterprise knowledge bots that help employees find information, complete tasks, and navigate systems.

Process Automation

Conversational interfaces for booking, ordering, scheduling, and other transactional workflows.

Technology Stack

Technologies Powering Our Conversational AI

LLM Providers

OpenAI GPT-4Google GeminiAnthropic ClaudeMeta LlamaMistral

Voice & Speech

WhisperElevenLabsGoogle SpeechAmazon PollyDeepgram

Frameworks

LangChainLlamaIndexRasaDialogflowBotpress

Vector Databases

PineconeWeaviateChromaDBQdrantpgvector

Messaging APIs

TwilioWhatsApp BusinessSlack APITeams SDKSendGrid

Infrastructure

Google CloudAWSFastAPINode.jsWebSockets
Use Cases

Conversational AI Use Cases

AI Call Centres

Voice AI agents that handle inbound calls, qualify leads, schedule appointments, and provide 24/7 phone support.

E-commerce Assistants

Shopping assistants that help customers find products, answer questions, and complete purchases through natural conversation.

IT Helpdesk Automation

AI-powered helpdesks that troubleshoot issues, reset passwords, and guide users through technical procedures.

HR & Recruitment Bots

Conversational AI for candidate screening, employee onboarding, benefits inquiries, and policy questions.

Ready to Build Your Team?

Tell us what you need. We'll match you with the right developers, walk you through our process, and have candidates ready within days.

2-Week Onboarding
Fast integration with your team
No Long-Term Lock-in
Flexible engagement terms
Senior Engineers Only
5+ years average experience
FAQ

Frequently Asked Questions