Insights & Resources, page 4

Salesforce expects AI to resolve half of service cases by 2027, up from about 30% today. Here is the cost model to size the saving against your own ticket volume.

78% of organisations now use AI in at least one function, but only a third have scaled it. Here are 12 enterprise AI use cases mid-market companies are actually deploying in 2026, sorted by effort and impact.

Gartner expects at least 30% of generative AI projects to be abandoned after proof of concept. A tight proposal and statement of work is what keeps the delivery risk with your supplier, not you.

Gartner expects around 30% of GenAI projects to be abandoned after the pilot, and rollout is usually why. A step-by-step Claude Enterprise implementation checklist: SSO, SCIM, permissions, connectors, training and governance.

Businesses lose up to 21.3% of productivity to document problems. Here is where AI document processing and workflow automation pays back first in mid-market finance and legal ops, and how to scope a first project.

Only 18% of finance teams close in three days. A practical month-end close automation checklist: where AI helps (reconciliations, commentary, evidence) and where sign-off must stay human.

Processing an invoice by hand costs $10–15; automated, it drops to $2–3. A practical guide to AP workflow, OCR, ERP posting, tools and ROI for UK mid-market finance teams.

Named UK AI consulting firms compared for 2026: what each is best at, where each is wrong, and what the Accenture-Faculty deal changed. No paid placements.

An independent AI consultant charges £500 to £1,200 a day; an in-house hire starts near £70,000. Here is how UK firms choose between a consultant, a consultancy and building a team of their own.

Anthropic now takes 40% of enterprise LLM spend to OpenAI's 27% (Menlo Ventures, 2025). For a business buyer, Claude vs ChatGPT comes down to governance, admin control and rollout, not market share.

More than 80% of AI projects fail, twice the rate of normal IT work (RAND, 2024). The difference between a partner that ships and one that stalls is visible in the proposal. Here is how to read it.

Claude Enterprise is a seat fee plus usage at API rates: from $20 per seat in June 2026. Here is the official Anthropic pricing, how token billing works, and the rollout costs a UK company should budget.

MIT found 95% of enterprise generative AI pilots deliver no measurable return. The variable you control is who you hire: ten questions to ask a generative AI consulting firm before you sign, with what a good answer sounds like.

Three enterprise AI platforms, three pricing models: Microsoft 365 Copilot at $30 a user, Claude Enterprise from $20 a seat plus usage, ChatGPT Enterprise quote-only. A procurement comparison for UK buyers, June 2026.

UK AI consulting runs from about £500 to £5,000 a day depending on who does the work and how it is priced. An honest 2026 breakdown of day rates, project fees, engagement models and the cost drivers that move the bill.